Set deposit, loss and session limits before you spin pokies at Tower online casino. Learn how to take a break, self-exclude and find help in Australia.
18+ Safer play
We treat limits as part of your account, not fine print. Set a deposit, loss or session cap before the first spin, sized to the session rather than the bonus.
A deposit limit works only if you set it before the session starts. If you set a weekly cap of A$300 and hit it on Tuesday, you can't top up again until the period resets on its own, whatever the reels are doing. That is the point.
Size the cap to how you actually play. A high-volatility pokie at the A$8 max bet allowed while a bonus is active turns A$300 into 37 spins, and a dry run of 37 spins is a normal outcome on that kind of maths. Thirty-seven spins, not a session. A loss limit or session timer on top of the deposit cap tells you when to stop, even if the balance still has money in it.
Bonus buys and fast spin modes speed up the losses. A buy usually costs 50 to 100 times the base bet, so at A$1 a spin three buys at 100x use up the whole A$300 week. At most offshore operators, some limits are changed in the account and others only through support. At Tower Online Casino, the exact options for your account are listed in the Responsible Gaming section, and support can apply them too.
Gambling can be addictive. Treat it as entertainment you pay for, never as income, and stop when the limit you set says stop.
As a general rule across the industry, lowering a limit takes effect straight away, while raising one comes with a cooling-off delay before it applies. Check the timing for your account in the Responsible Gaming section rather than guessing. The cut holds even if you change your mind an hour later.
A time-out pauses the account for a set period, and self-exclusion closes it for much longer. If a few days off the pokies aren't enough, contact support and ask for self-exclusion. The account stays closed.
On autoplay, three hundred spins go by without you noticing. A reality check interrupts the session and shows how long you've played and what you've spent, so you're deciding on the numbers rather than on the next feature trigger. Accept the prompt and take a short break.
18+ only. Support can apply limits for you.
Set a deposit limit in your Tower account sized to one evening's budget, then open the pokies lobby whenever it suits you.
Go to Tower18+ only. Play within the limits you set, and support can apply them for you on request.
Safer play
A time-out pauses your Tower account, while self-exclusion closes it. Gambling Help Online is free and confidential on 1800 858 858.
Quick answers
Set it in your account before the first spin, or ask support to apply it for you. We offer deposit, loss and session caps. Size the deposit cap to one evening, not to the whole bankroll. If it stops fitting, change it in the same place or message support.
No. A time-out is a short break: the account pauses and opens again when the period you picked runs out. Self-exclusion is the bigger step. It is meant to stay in place for the full term you choose.
Your Tower account is closed to play for the whole period you choose, and you shouldn't open a new one to get around it. Ask support to set it up and tell them the length you want. Treat it as a lock, not a pause. If you are unsure, start with a time-out.
Some patterns show up first: chasing losses, depositing more than you planned, hiding play from people close to you, or spinning to escape stress. One of these on its own is a reason to stop and set a limit. Two or more is a reason to call for help.
Send a message through the contact form and say what you want: a limit, a time-out or self-exclusion. Support can apply any of them for you. Mention the length or the amount in the first message. That way nothing goes back and forth.
Play here is 18+ only. We check your name, date of birth, address and ID to confirm that, and to make sure a payout goes to the right person. An account that can't pass the check can't play.
Call Gambling Help Online on 1800 858 858. It is free and confidential. BetStop, the National Self-Exclusion Register, covers licensed Australian wagering services, but offshore sites may not be covered. Use our own self-exclusion as well. Gambling can be addictive, and it is not a way to make money.
