Read Tower's terms of use before you spin: 18+ eligibility, one account per player, bonus conditions and account closures explained for Australian players.
Terms of use
One account, adults only, ID checked before the first payout. While the welcome bonus runs, every spin stays at A$8 or under.
The Tower terms of use start with who can play: you must be 18+, an Australian resident, and you get one account per person. Signups from restricted jurisdictions are not accepted. These rules sit alongside the separate bonus rules and our privacy policy. They don't replace either.
Your details have to match your documents, because Tower Online Casino checks ID before the first withdrawal, not after a big hit. A second account, shared details or bonus abuse is where a balance gets frozen or voided. No exceptions.
Upload your ID right after signup, and the first cash-out won't stall on verification.
The x35 sits on deposit plus bonus, and that doubles the turnover. Deposit A$30, get A$30 back, and 60 × 35 means A$2,100 in bets, which at the A$8 max bet is about 263 spins before the bonus clears. Most operators put x35 on the bonus alone, which on the same A$30 would be A$1,050. Double the turnover, 263 spins.
Go to the top of the first deposit, A$5,000 in and A$5,000 matched, and the target becomes A$350,000, so 43,750 spins at A$8. Free spin winnings carry x40 on top of that. These terms give no figure for how pokies, live and table games contribute, and none for a win cap either. Bonus buys priced above A$8 are out while the bonus runs.
Amounts run in Australian dollars, and A$30 is the smallest deposit that picks up a match. Withdrawal limits, fees and processing times aren't fixed in this text. The cashier shows the current figure for each method before you confirm, and that number is the one that applies.
18+ only. Bonus rules apply alongside these terms.
Account rules
One account per person, ID matched to your payment method, and spins capped at A$8 while a bonus runs.
Quick answers
No. The rule is one account per person. A second account, even one opened by mistake, gets linked to the first, and any bonus taken on the duplicate can be removed. If you've lost access to your old account, ask support to restore it instead of signing up again.
The withdrawal pauses until the names line up. Card, e-wallet and bank account all have to be in the name on your verified ID. If your details have changed, such as a new surname or a new address, send support the updated document and we'll edit the account. Name changes need that document. Don't open a fresh account to fix it.
Yes. Every spin stays at A$8 or under until the bonus is wagered or cancelled. In practice, a A$30 deposit with a A$30 match means x35 on A$60, which is A$2,100 in bets and roughly 263 spins at the top stake. Bonus buys priced above A$8 are off the table during that time.
Bonus money can't be cashed out until x35 on deposit plus bonus is done, and free spin winnings carry x40. The bonus page sets out what happens to an unfinished bonus when you request a withdrawal. Read it before you press the button.
Use the reset link on the Tower login screen and a new link goes to your registered email. No email arriving, or the account shows as locked? Contact support from that same email address so we can confirm it's you.
A time-out pauses the account for a set period, while self-exclusion closes it and blocks reopening. Both can be requested through support, and deposit limits sit in your account settings if a cap feels like enough. Free, confidential help is on 1800 858 858 with Gambling Help Online.
When the terms change, the new version is published on the site and account holders are notified before it applies to them. A dispute starts with support via the contact form. Give your username, the date and the transaction or game round, and we'll answer in writing.
